Do I need to self -screen?

Yes. Please self screen 48 hours before your appoint. COVID symptoms are : Fever or chills, Cough, Shortness of breath or difficulty breathing, Fatigue, Muscle or body aches, Headache, New loss of taste or smell, Sore throat, Congestion or runny nose, Nausea or vomiting, Diarrhea. If you have any of these symptoms, DO not come into the salon. Call your primary care doctor or please call Ventura County Corona Hotline 805-465-6650.

You will be required to confirm you are & have been in good health before you come to your appointment. We are also required to check both stylists & clients temperatures upon arrival at Haven. If you do have a fever, you will forfeit your appointment & could be charged a non refundable cancellation fee. Please reschedule if you are not well to avoid this. 

What If I need to reschedule due to illness?

If you call to reschedule due to illness 24 hours before your appointment, we will not charge a cancellation fee. If you arrive at your appointment with a fever or exhibiting any symptoms, we will ask you to leave and you will be charged 50% of your service fee. If you "no show" an appointment, you will be charged 50% of your service and could be asked to not to rebook at Haven.

Do I need to Wear a mask?

You will need to wear a mask that goes around your ears (ones that tie on your head will interfere with your hair) while you are at Haven. If you forget yours, we will have disposable masks for you.

We are required to encourage all regular social distancing rules outside of when your service is being preformed - so we will be giving air hugs & waving instead of the regular hugs & high fives. We promise, we love you just the same & are smiling really big under our masks :)